My Life~ My Space~ My Voice~ My Thought~: July 2010

This was d 1st post i write after 9 months of busy working life in PBB... actually i'm not tat busy until cant squeeze out few minutes to update... it's becoz of my laziness n sluggishness... always giv myself excuses tat i'm too tired after work n need some rest n relax n need some time for my ownself after a long day of work...

Refresh back these 9 months of struggle life in PBB... it's not easy to be a working lady after all... i had to face a lot a lot of matters all by myself... within these period, i really learned a lot... to strive for confirmation in service, i dare not take a single MC nor annual leave...everyday went to work with the hope of SALES...

The target for me in a A1 size branch is killing me... RM5.6 millions 1 year... for the first few months was a total nightmare to me... never feel so stress b4... it's a mentally stress tat torture me for months... merely every night i hav d same scope of dreams came into brains... no1 will definately understand how stress i am to hope for sales during d days n dreamt of having sales during nite time... having nitemare every single nite makes me frustrated n hopeless...

Apart from d superb high sales figures tat had to be achieved, i do unhappy with lots of personnel matters... those tat i help them d most EVERYDAY treat me like i'm their maid... order me to do this n tat as they wish... never ever appreciate wat we had help them but love to say something bad on us-sales staffs... telling customers tat we earn RM2.8k(much higher pay than them) but so free walking here n there... OMG... we r earning money for the company k? wat had u done in helping the company to earn money? we had our own target to achieve despite our high paid salary... btw, ask us to help them but love to blame this n tat after tat... know they r envy on our high paid salary coz we r fresh grads but they edy worked for years... but i edy used to their working style so it's ok for me now... :)

As a sales staff who earned RM2.8k per month, we r graded as senior officer, a grade tat is higher than a clerk, customer service, normal officer... however, our power n autorities is totally not tally with our grade... even clerk oso will show us black faces n show temper to us... wat to do? we need them to REFER n do the TRANSACTIONS for us after we closed sales....

Let's talk about d ppl tat most close to me... my sales team... My OIC never ever help me like wat she does to my PFE seniors... according to most of my colleagues, she brings him to meet big customers, parked all her sales under him in order to help him to confirm in service... every1 told me they r couples but at 1st i do not believe coz tat time i quite close to them... after sometimes, i start to realize y she does not help me... coz becoz of me his beloved has to compete with me... before i came, d staff refer cases to him but things change after i entered... most of d sales staff refer to me instead of him... come on... it's joz becoz they wish to help me to confirm... i do help them a lot... never help me is ok for me... i strive myself for my figure... accumulate little by little... but y u need to step on me n bully me? take away my customers once after once... ask me to go to customer service when she serve a customer whereas tat was my customer!! dun believe d customer was my customer after my BSE passed a case to me... plz be fair to me... i'm oso one of ur subordinates...

1st thing she taught me on my 1st day early in d morning was:"we, as a sales staff, must be PROFESSIONAL, cant tackle others' customer". d words r as if i would do tat... plz do judge me b4 knowing me... another words tat make me stunned was "u're unlike Lean, he is good in tackle big customers, but u r more to collect sales little by little.." this was wat she told me during her 1st time bring me out to meet customer... tat day lean was on leave but she msg him to come hav dinner with d customers joz to intro to him.. treat me as if i'm not there... however, i'll not hate her but will treat her well n respect her as my superior...

Thank God all the unhappy time had passed... i'm contented with my works n my colleagues as i had used to their working lifestyle... i think more openly after so long of working 2gather with them... but i still cant act as normal me... still hav d wall between me n my colleagues... but i feel not so uneasy to be in d bank dy as i newly joined.... started to in love with this working environment... love to communicate with customers, love my close colleagues, but still, i'm not able to love my job scope... deep in my heart i do wish i can remain as banker but not in sales line... but it's definately will be remain as a wish...